Consumer Service Agreement

The AT&T Consumer Service Agreement (CSA) is a legally binding document that outlines the terms and conditions of the services provided by AT&T to its customers. This agreement contains crucial information regarding the use of AT&T`s services, including the monthly subscription fees, service restrictions, and termination policies.

As a customer, it`s essential to read and understand the AT&T CSA thoroughly to avoid any unexpected charges or disruptions in service. With that in mind, let`s take a closer look at what the AT&T CSA covers.

Monthly Subscription Fees

The AT&T CSA outlines the monthly subscription fees for the services provided. This includes the monthly charges for internet, television, and mobile phone services. The rates may vary depending on the package or plan the customer has subscribed to. The CSA also indicates that AT&T reserves the right to modify these charges, with prior notice to the customer.

Service Restrictions

The CSA also outlines specific restrictions on the use of AT&T`s services. For example, utilizing AT&T`s internet service to engage in illegal activities such as downloading copyrighted material is strictly prohibited. The CSA also prohibits using AT&T`s mobile services for telemarketing or other spamming activities.

Data Usage

The CSA provides information on the data usage limits and policies for AT&T`s internet and mobile services. For instance, using an excessive amount of data may result in overage charges or a reduction in download speed. These data usage restrictions help AT&T manage network traffic and ensure the best possible experience for all users.

Termination Policies

The AT&T CSA outlines the policies for termination of services. In case of termination, AT&T may charge a termination fee, which will be outlined in the agreement. The CSA also explains how customers can cancel their services and what steps they need to follow.


In summary, the AT&T CSA is a critical document that every customer should read and understand before subscribing to AT&T`s services. The agreement provides essential information regarding monthly charges, service restrictions, data usage policies, and termination policies. By being aware of these terms and conditions, customers can make informed decisions and avoid any unexpected fees or service disruptions.